Avaya 1150E IP deskphone with Gigabit Ethernet brings best-in-class IP telephony and advanced communication features to ACD environments and the IP Contact Center. An ideal solution for agents and supervisors, the multi-line 1150E IP deskphone leverages the award winning features and design of the Avaya 1100 series IP deskphones for a superior user experience, while adding dedicated agent and supervisor fixed keys along with IP delivery of highly-desired contact center features. With a large, high-resolution, pixel-based, graphical grayscale display, a USB port supporting an enhanced navigation experience, Gigabit Ethernet integration for support of collocated PC traffic and standard headset profile support for agent mobility, the 1150E IP Deskphone delivers a powerful combination of features to maximize productivity, enhance customer service levels, reduce costs and ultimately, drive increased business performance.
- Multi-line IP phone supports up to twelve line/programmable feature keys1, four context-sensitive soft keys2 and twelve fixed keys common to the 1100 series IP deskphones
- Seven additional fixed keys with built in LEDs dedicated to IP contact center agents
- One additional feature key with built-in LED, programmable for any commonly used telephony or ACD features
- High-resolution, fully-backlit, pixel-based, eight-level grayscale display, which combined with a multi-position footstand, optimizes viewing under varied lighting conditions
- Four-way navigation cluster with enter key provides easy navigation when using features
- Built-in USB port for support of standard USB mice, USB keyboards, devices offering USB keyboard emulation and USB powered hubs
- Dual headset jacks for agent support and supervisor plug-in, leveraging third-party headsets
- 802.3af Power over Ethernet as standard or local power option via a separately orderable AC power adapter
- Visual alerting/message waiting indication LED for incoming call and voice message pending notification
- Feature status LED to signal users of firmware downloads in progress
- Supports Unicode for expanded language and complex font presentation on the phone display