Sharp Imaging and Information Company of America (SIICA), a division of Sharp Electronics Corporation (SEC) today announces that Continuum®, the industry's only channel-exclusive provider of fully integrated managed IT services solutions, has been selected as a Sharp Strategic Alliance Member. Sharp Authorized Dealers are now able to offer Continuum’s managed IT services to customers, further diversifying their services offerings.
“We are excited about introducing Continuum to our dealer channel,” said Mike Marusic, Senior Vice President, Marketing and Operations, Sharp Imaging and Information Company of America. “We have been working with Continuum for the past six months and have confidence in their ability to deliver their proven method to Sharp dealers. Dealers that have been skeptical about making the leap into Managed Network Services will now have a best-in-class organization that can deliver the necessary training, skills and best practices required to be successful in this new profit opportunity. We welcome Continuum as a Sharp Strategic Alliance Member.”
Sharp dealers that engage with Continuum benefit from strategic pricing, on-going IT services training and proven processes that help to drive the Sharp dealers toward increased profitability and growth. Dealers that engage with Continuum have an opportunity to expand their offerings into a new services platform that brings added value to the relationship between dealer and customer.
"Sharp Authorized Dealers are perfectly suited to provide comprehensive support for all devices that reside on their customers’ mission critical networks,” said Michael George, CEO at Continuum. “Sharp selected us for our dedication to the dealer channel, vast technical resources and delivering a business model that optimizes profitability. We look forward to Sharp Authorized Dealers becoming a true one-stop shop for all of their customers’ technology needs with Continuum’s managed IT services."
Office equipment dealers across the country utilize Continuum’s intelligent Remote Monitoring and Management (RMM) platform that offers proactive problem resolution backed by the company’s industry-leading Network Operations Center (NOC) and Help Desk resolving thousands of alerts, 24/7/365. Continuum co-authored, “Managed IT Services Business Model Report,” which outlines how office equipment dealers can achieve operational efficiencies and deliver best-in-class support with managed IT services. Dealers can find more information at: Office Equipment.
Starting in May, Continuum will be a part of Sharp’s continuing education to its dealers in a series of Tour de Force roadshows in Boston (May 7-8), New Orleans (May 12-13), San Diego (May 18-19), Seattle (May 20-21), St. Louis (June 9-10) and Orlando (June 15-16). For more information or to register for an upcoming event, contact your Sharp Territory Business Manager for details.